Shipping & Returns 2025
PRODUCTION & TRANSIT TIME
All our pieces are hand crafted with care and well worth the wait, with current processing times found below:
| Availability | Production Method | Processing Time |
|---|---|---|
| Ready to Ship | Pre-made | Next business day |
| Made to Order | Custom-made | 6 - 9 business days |
*Our production time for custom-made to order pieces is subject to change during peak seasons.
Once your order is processed and shipped, transit times found below take effect:
| Shipping Method | Transit Time | Cost |
|---|---|---|
| USPS Standard | 3 - 5 business days |
Free |
| USPS Priority | 2 - 3 business days | $8 |
| FEDEX 2DAY | 1 - 2 business days |
$17 |
| FedEx International Priority (Canada) | 1 - 3 business days* | $15 USD |
|
FedEx International Priority (UK) |
1 - 3 business days* | $19 USD |
|
FedEx International Priority |
1 - 3 business days* | $20-30 USD |
Processing Time + Transit Time = Estimated Arrival Date
All orders are shipped and insured up to $200 with USPS. You will receive a confirmation email with tracking details once your package is shipped.
When ordering pre-made and custom-made jewelry in the same cart and selecting expedited shipping within the U.S, we ensure prompt delivery by shipping all custom-made items with longer processing time via expedited shipping and all pre-made items with shorter processing time via standard shipping.
*International transit times may vary due to customs clearance and other variables that are out of our control.
Customers are responsible for all duty fees issued by their respective country.
CANCELLATION POLICY
Please request a cancellation within 12 hours of purchase as our team does their best to process your order as quickly as possible.
RETURN POLICY
We gladly accept returns for new and unworn items within 14 days of delivery.
- Custom-made jewelry may be eligible for reworking for a small fee.
- Final Sale items (as marked in the product description) are not eligible for return.
Store credit will be issued once your return is received and processed, minus a $6 return processing fee. Refunds are only provided if the return is due to an error on our part.
Please note:
- Returns that are late or do not follow the return instructions may be declined.
- Return processing may take up to 2 weeks, depending on store volume.
All of our pieces are thoughtfully crafted with high-quality materials and made to last. If you have any concerns, we're always here to help 🤍