Shipping Information

PRODUCTION & SHIPPING TIME

FREE First Class Shipping for all US Orders.

Ready to Ship items ship out next day.
Production time for Custom Made items is 7 - 10 business days.

All orders are shipped and insured up to $200 using USPS. You will receive an email from us once your package has shipped with a tracking number and a link to track directly.

INTERNATIONAL SHIPPING TIMES

International shipping time is 10 -20 business days.

This may vary due to customs clearance and other variables. We have no control over international shipping times but we do insure all packages in case of loss. We’ve found that the best international shipping method is FEDEX. Please contact us if you’d like to make any changes to your shipping method. Customers are responsible for all duty fees issued by their respective countries.

FREE USPS FIRST CLASS SHIPPING

Domestic First Class shipping is FREE
and takes 3-5 business days upon
being shipped from our workshop.
This option is available in the drop
down menu upon checkout.

USPS PRIORITY SHIPPING

Priority shipping is $8.00 and takes
2-3 business days upon being
shipped from our workshop. This
option is available in the drop down
menu upon checkout.

FEDEX OVERNIGHT

Fedex Overnight prices may vary due to location and we can quote you upon request.

Returns & Exchanges

Cancellation POLICY

Request a cancellation within: 3 days of purchase

RETURN POLICY

We don’t accept returns or exchanges
But please contact me if you have any problems with your order.

RETURNS & EXCHANGES

All items are handcrafted and customized with care therefore we don’t usually accept returns or exchanges on jewelry unless the fault was ours. However, we understand that these pieces are very sentimental and important, so If you do have an issue with your product, please feel free to contact us and we can solve the issue.

CANCELLATIONS

Our team works hard to ensure that you have your jewelry out in a timely fashion so we start the creation process immediately after placing the order. If you need to cancel the transaction, feel free to contact us within 3 days upon purchasing.

ADJUSTMENTS

If you did not order the correct size or your jewelry doesn’t fit, we do offer a resizing or adjustment service, an additional fee might be applied.

LOST IN THE MAIL

All packages are insured up to $200 USD, so if your package states “delivered” and you have not received it, please email us and we will start the remaking process for your order.

Additional Policies and FAQs

WHOLESALE

We love our customers and the story behind every single piece of jewelry! We price our jewelry at the most reasonable price range for the highest quality you can find. We want to give 100% of our attention to our customers, so CaitlynMinimalist does not accept wholesale partnerships.
All images are registered copyright property of CaitlynMinimalist and any kind of third party usage is prohibited.

SPECIAL DESIGNS

Need a special piece for your special occasion? Or have you seen a design that catches your eye but you’re not quite sure where to get it? We are here to help. We can create anything your heart desires with high quality and affordable prices.

BRIDESMAIDS GIFTS / WEDDING JEWELRY

We are proud to have been a part of many wedding party gifts around the globe. Let us help contribute perfection on your special day with beautiful custom jewelry for your bridal party. We do offer special promotions and elegant packaging for bridesmaids and groomsmen gifts. Feel free to contact us for details.

QUICK NOTE

For all of our valued customers, CaitlynMinimalist.com is our official website. Please be aware of other imitators of CaitlynMinimalist. Thank you and hope you have a pleasant shopping experience with us

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